I am a regular with Hair and Beauty Rooms and have been going there for years. I have mostly had great experiences with their kind and respectful staff. Recently I had a hair appointment with them which left me with a bad taste. I complained to the receptionist and left feeling quite upset and disappointed. Helen, the manager called me up the very next day to understand what had happened as she was not around when the incident took place. She not only apologised but went out of her way to make me feel welcome with her kind gestures. My post is essentially to thank Helen for her very positive and customer centric attitude. It’s because of people like her the place will always have returning customers. Helen thank you for going the extra mile for me. Much appreciated!

First time I had Holly doing my treatments and what a delight she was! Very friendly and quite pain free (waxing lol)

Another Fantastic Elemis facial with added neck, back and shoulder massage. It was really relaxing, my skin looks amazing. Lots of useful tips on skincare. All the staff are so friendly and welcoming, would definitely recommend.

Always a beautiful and lovely welcome by everyone from start to finish and always feel welcome ❤️

Can honestly say that was the best massage I’ve had and I have had a lot over the years. Thanks again

Very polite, great service & lovely treatment. Have booked my next appointment already.

I had such a relaxing time with Emily. She made me feel very comfortable and her manner was calming and friendly. I throughly enjoyed my treatment. Thank you.

The service at the Beauty Rooms is impeccable I personally will not go anywhere else . Although I do not have the time or money to visit every week, (wish I could) when I do go the experience is amazing and five star service. I always feel so cared for and relaxed when I leave it truly is a dream to treat yourself there.Thank you Claire, Holly Amelia and all the staff

Amazing full body massage by Zoe!! X Thank you xxx